The telecom sector regulator has directed the telecom service
providers not to launch any lucky draw schemes that benefits only few customers.
But the operators are free to launch schemes that equally benefit all the
consumers.
Nepal Telecommunications Authority (NTA) today issued an interim
directive to telecom companies and internet service providers (ISPs) asking
them not to bring and stop – if they have been running any – lucky draw scheme,
after it received many complaints about the lucky draws.
The directive is expected to discourage telecom service providers
from attracting customers to spend more on the services, instead focus on
quality service and tariff, the regulator said, adding that the directive will
remain effective until the Nepal Telecommunications Authority board comes up
with a new decision.
The telecom authority has formed a committee – led by deputy
director of NTA Arjun Ghimire – that will prepare the guidelines for the schemes.
In absence of the chairman in the telecom regulator, it has been
unable to take policy level decision.
The lucky draw schemes of telecom
service providers will be discontinued.
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